An eMarketplace that helps SMEs and individuals break into China market.
OUR VISION:
Let the world enjoy easy access to New Zealand products.
WHO WE ARE?
Established in 2020, YouTrade is an advanced and sustainable e-commerce platform (YouTrade.co.nz) for local SMEs and individuals to expand their market and product selling channel through our trading platform in China (ytabc.com).
BRANCH OFFICE
We currently have an established support team in China for China market promotion. We plan to set up branches in Auckland and Wellington in near future to serve local SMEs and individual sellers better.
Our Services
Basic Service
Package Service Plan
Channel Service
Premium Service
Transaction Service
We assist sellers in registering and establishing online stores on YouTrade platform. Business transactions can be carried out by sellers and Chinese customers via the established online stores.
Communication Service
We provide an established message function to enhance the communication between the buyers and the sellers.
Logistics Service
We collaborate with reputable logistics companies where sellers can either choose to engage YouTrade logistics service or a third-party logistics service.
YouTrade Logistics: You only need to send your products to our logistics centre and we will take care of the rest of the process. The process is simple where sellers only need to provide the products and the order number to us. Courier tracking number will be provided for buyers and sellers under the YouTrade logistics system to ensure shipment transparency.
Fee
Success Fee: 6.0% of the transaction amount +GST
(success fee per order will be capped at NZD199+GST)
Online Store Setup Fee: NZD199 + GST. This fee is a one-time fee.
E-commerce Agency Operation in China (E-commerce Agency Operation)
We will assist and operate the market entry of your brand/product by establishing flagship stores on Tmall, Taobao, JingDong, Kaola and other mainstream e-commerce platforms in China according to your strategy and plan. Details of our services are listed as follows:
Brand promotion and social media (Wechat, Douyin, Kuaishou and Xiaohongshu etc) operations.
Warehousing + logistics + customer service in China.
E-commerce Agency Operation on Our Platform (YTABC.COM)
We will assist you in building a flagship store on our platform with comprehensive store operation services. Details of our services are listed as follows:
Store establishment (Includes introduction of product, graphic designs, translation and video shooting)
Store operation
Drive traffic online
Brand promotion
Warehousing + logistics + customer service
Join Our Online Flagship Stores in China
You can opt to sell your products via our online flagship stores on Tmall, JD and Kaola in China. Details of our services are listed as follows:
Translation of product descriptions.
Warehousing + logistics + customer service
Order processing and settlement
Drive traffic online
Brand & product promotions
If you want to venture into the China market while holding onto the traditional distribution channels, our channel service plans are designed just for you. We provide convenient channel services to allow your products to reach Chinese consumers to the greatest extent.
Regional and Professional Distributors
As the general distributor in the target region, we will formulate target market and channel sales strategies and establish a complete distribution system which includes developing downstream distributors and retailers, formulating product price and market supervision mechanisms, promoting product brand, and planning various market promotions activities etc.
Agent
We will connect you with potential channel distributors in China.
Online Direct Selling
We will set up an e-commerce website for you which will be integrated into an online mall. This will allow you to sell your products directly to the Chinese consumers. We will operate this mall based on your requirements and needs. We will also direct online traffic to your online mall via a variety of channels to raise awareness for your brand.
We offer a variety of value-added services to help make the daily operation of the online store easier and more efficient for you. You may choose the respective services based on your needs.
Brand Naming Services in Chinese
A Chinese brand name will adapt your western brand name for the China market. We provide 5 – 7 options of your brand name in Chinese which are registrable in China. Meanings and explanations will be provided for the respective options.
Product Export Services to China
We will assist you to export your products to China and handle the necessary export documentation and procedures like trademark and brand registration, China customs registration, and export consulting, etc.
Visual Design
We will assist you with the decoration and designs of visual contents for your online store.
NZD 100 per hour
Detailed description: NZD 500 per product
Advert on banner: NZD 300 per banner
Content Translation
We provide comprehensive and professional translation service for your textual and image contents to ensure professional and efficient contents delivery.
Less than 300 words - NZD 45
More than 300 words - NZD 45 for the first 300 words, and NZD 45 for every subsequent 100 words
Picture and Video Production
We will help you with the video shooting and the image shooting of products for your online store.
Video Production (Normal Price)：NZD 5999 (Platform Launching Promotion Price): NZD 4999
Delivery Standard:
Time： 5-10 business days after completion of video shooting
Duration of Video: About 3 minutes
Value: To showcase the highlights of brand(s) or product(s) in accordance to the liking of consumers in China
Picture:
10 images of product(s) or character(s): NZD 299
25 images of product(s) or character(s): NZD 499
50 images of product(s) or character(s): NZD 999
Delivery Standard:
Time: 3-5 business days after completion of photo shooting
Value: To showcase the highlights of brand(s) or product(s) in accordance to the liking of consumers in China
Our Platform
List your products on YouTrade and we will take care of everything else.
Pre-purchase Communication
Communication System
Our team in China will handle the preliminary customer service for you to enhance communication efficiency and reduce your customer service cost.
Product Listing
Sellers can publish, adjust, and edit the descriptions of products like product details, pictures, prices etc. on YouTrade platform.
Order Placing
Transaction System
We have a reliable system managing the entire transaction from order placing, payment making and payment clearing to Sellers.
Order Management
Our system will help you to manage and record product orders which includes generating orders, product lists, logistics costs, amount of order, and buyers’ information etc.
Payment
To facilitate a simple and safe payment environment for both seller and buyers.
Security Engine
To ensure every aspect of transactions is under security protection.
Logistics Tracking
Platform Logistics
YouTrade provides logistics services to sellers to ensure the products will be delivered in a safe and timely manner.
Parcel Drop Off
When sellers choose to engage our logistics service, they only need to drop off or send the orders information and products to our logistics centre and we will deliver the products to the buyers safely and promptly.
Third-party Logistics
YouTrade also provides the option for sellers to engage third-party logistics to allow more flexibility in product delivery.
Logistics Tracking
YouTrade has completed docking with various logistics platforms in New Zealand to enable easy access to logistics status of products for sellers and buyers.
Evaluation & Feedback
Evaluation System
Once buyers receive the products, they are free to provide ratings on the transaction, which give a fair assessment to sellers’ services.
Product Feedback
Buyers are free to leave their comments on the product once they receive the product.
Customer Service
Seller Support
We provide technical support to sellers. Channels of complaints and suggestions, and bilingual service are available for both buyers and sellers in certain scenarios, such as transaction dispute.
We will help you to achieve business success in China.
Well-versed in the China Market
What are the Chinese consumers’ behaviours?
How to target and reach your customers in China?
Our marketing team in China has a wealth of professional knowledge and experience in online and offline marketing with successful industry practice cases. We are familiar with the China market and understand Chinese consumers’ preferences.
High Number of Potential Customers
Our target customer segment is the Chinese middle-class family. Currently, we can reach 8 million potential customers and our goal is to reach 55 million customers within 5 years with the hope to ultimately reach more than 110 million customers in future.
Drive More Traffic
We drive traffic via digital marketing platforms and omnichannel in China in various ways.
